At Swaraglok, we want to make your experience as smooth as possible. Swaraglok has a very flexible policy for rescheduling / cancellation of Pujas and refunds.
Return / Exchange policy:
When can I return/exchange a product?
Unfortunately for our services there is no return/exchange. Once a puja or a service is performed, no return / exchange can be done.
When can I cancel the Puja packages?
Pujas can be cancelled 48 hours before performing the puja or delivering the service.
How do I cancel the Pujas?
You can write a mail to us at email@example.com your wish to cancel your order before 48 hours of Puja time.
What will be the refund amount for Pujas?
We will fully refund the amount for Puja packages if the cancellation is done before (48) hours for the start of the Puja, in India. If abroad, cancellations and refunds are not done.
When will I be refunded?
After you cancel a Puja package, verification is done and an email is sent for confirmation. The refund is initiated and can take around ten days to complete.